The club is contacting all current season ticket holders by email to inform them of the renewal process, with letters being posted to any season ticket holders without a valid email address on their club ticketing account.
Supporters wishing to renew their season ticket for the 2022/23 season must complete their renewal by Thursday 19th May.
Any seats not renewed by this date will be released for general sale.
Information on general sale season tickets will be confirmed in due course.
CONTACTING THE BOX OFFICE
We anticipate that the Box Office will be incredibly busy during the renewal period and the club would like to thank you in advance for your patience and understanding.
FREQUENTLY ASKED QUESTIONS
Please take a look at our FAQs below, which should answer common queries.
I’m logged in to the website and trying to renew my season ticket online but my seat isn’t showing up on my account.
Your supporter number needs to be linked to your account before you can renew online. Instructions on how to do this can be found here: https://login.nufc.co.uk/Static/FAQs.
I was on a nine-year price freeze deal, will my price change?
The nine-year prize freeze has now ended and we wrote to supporters earlier this year to confirm this deal would conclude at the end of the 2021-22 season.
Supporters previously on nine-year prize freeze deals will now revert to the annual/one-year renewal price for 2022-23 (which itself has been frozen at the 2021-22 price).
Supporters on ten-year price freeze deals will continue to pay the same amount for their season ticket next season.
Supporters already on the annual renewal price have also had their price frozen for next season.
What if I still have account credit on my account?
If you have credit on your account this will appear as a part payment option at the checkout. You can offset this credit from your final payment.
Can I move seats?
Season ticket holders cannot move seats during the renewal period, unless for medical reasons.
What if I miss the deadline to renew?
If you miss the deadline to renew your seat will be released for general sale.
Information on general sale season tickets will be confirmed in due course.
ADDITIONAL SUPPORT
If you need any further assistance please email [email protected], call 0344 372 1892 or visit the St. James' Park box office (Milburn Stand) in person.
