Club. Important information about digital season tickets

Fans walking stadium
Published
31 Aug 24
Team
Men
Read time
5 min

Newcastle United take on Tottenham Hotspur at St. James' Park on Sunday (kick-off 1.30pm BST) in their second home game of the season.

And digital season ticket holders are being advised to check that their pass is still active in their Apple or Google Wallet before heading to the stadium.

If you cannot see your season ticket in your phone Wallet, this may be due to some devices automatically moving your season ticket into 'Expired Passes' following the opening game of the campaign against Southampton.

Even if your pass is showing as expired in your phone's wallet, please be assured that it will still be valid for use.

You can attempt to move your pass into your phone wallet by following the below steps:

iPhone

1. Open your Apple Wallet app

2. Tap on 'View Expired Passes' (you might need to scroll down if you have lots of passes in your wallet)

3. Select the relevant pass, and then select 'Unhide'

4. Now go back to the main Apple Wallet screen

5. Your pass should reappear

Android/Google

1. Open your Google Pay app

2. Tap on the "Expired Passes" text

3. Supporters need to unhide their pass if it has dropped into their expired passes, or it won't reappear in your wallet

4. Now go back to the main Google Pay screen

5. Your pass should reappear

If you need any further assistance please email [email protected] or view our Digital Ticketing FAQs here.

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