Visitor Information. At The Stadium.

Finding your way around St James' Park stadium.

Each stand is signposted around the stadium but if you need further assistance, our stewards will be very happy to assist you.
Each stand is signposted around the stadium but if you need further assistance, our stewards will be very happy to assist you.
At the Turnstiles.
At the turnstiles
At the Turnstiles.

To enter the stadium, you’ll need to scan your ticket in the barcode scanner at the turnstiles indicated on your ticket.

If you have any issues with this, please speak to your nearest steward.

Stairs or Lift.
Stairs Or Lift
Stairs or Lift.

Most seats are on lower levels and easy to access on foot. If you are seated on level 7, which includes all supporters of visiting clubs, there are 140 steps and 14 landings on the way up to your seat.

If you have mobility issues or feel you will be challenged by the climb, please speak to one of our friendly stewards at the turnstiles, who will be happy to direct you to a lift.

Finding Your Seat.
Finding Your Seat
Finding Your Seat.

Our stewards will be located at strategic points in the seating deck to assist you in finding your allocated seat.

Local Heroes.
Local Heroes
Local Heroes.

In addition to our knowledgeable stewards, you’ll also find our team of Local Heroes located around the ground.

Our matchday helpers are on hand before kick-off to offer a warm welcome to St. James’ Park, and provide any guidance you require to enhance your visit.

United As One.

At Newcastle United Football is for everyone.
At Newcastle United Football is for everyone.

If you witness or experience discrimination or feel threatened while you are at St. James’ Park please text 'HELP', your seat number and what's happened to 60070.

Digital Ticketing at St. James' Park.
Image - NUFC 31
© © Newcastle United
Digital Ticketing at St. James' Park.

In the 2023/24 season we introduced digital tickets which were available to download to your smart phone.

It’s secure – it’s easy to use – your ticket will always be up to date.