Season tickets will rise by a blended average of 3.3% with the club freezing season ticket prices for juniors, while prices for other categories will rise by 5%. Supporters on existing long-term price deals will continue to have their prices frozen for the upcoming campaign.
As well as reaching a first domestic cup final in 24 years last season, the Magpies achieved a top four finish in the Premier League last season and will be returning to the UEFA Champions League for the first time in 20 years in 2023/24. Accordingly, enrolment details for domestic cup schemes and a three-match European package can also be confirmed below.
The introduction of cup schemes follows a period of consultation with supporters via an online survey and in-person workshop, with 84% of those surveyed indicating a preference to guarantee tickets for all competitions by securing a seat with a package purchased in advance.
Despite rising supply costs on matchdays, the club is continuing to invest on and off the pitch, with an overhaul of the first team training ground supplementing developments to the matchday experience at St. James' Park, including enhanced concourse and hospitality facilities, increased connectivity, a new licensed standing area and proposals for a new fan zone.
For the upcoming season, the club has upgraded its stadium infrastructure and will introduce mobile ticketing for all season ticket holders, supporting both efficient stadium access and ongoing sustainability commitments.
Darren Eales, Newcastle United's CEO, said: "St. James' Park is an amazing place to watch football and we look forward to welcoming our incredible supporters back for our upcoming Premier League, domestic cup and UEFA Champions League campaigns.
"During the summer, we are continuing to invest in our facilities as we look to enhance the matchday experience for everyone, and we look forward to seeing our new licensed standing area in operation next season along with a new mobile ticketing system.
"I would like to thank everyone who took part in our recent ticketing survey and workshop. Fan engagement is hugely important to us and it will continue to inform our decisions as we build sustainable success together."
We ask all season ticket holders to read the following information carefully before proceeding with the renewal process.
RENEWALS AND CUP SCHEMES
RENEWING YOUR SEASON TICKET
Existing season ticket holders can renew their season tickets from 10am (all times UK) on Monday 19 June. Season ticket renewals should be completed online at book.nufc.co.uk.
The deadline for season ticket renewals is at 5pm on Wednesday 5 July.
Season ticket prices for the 2023/24 season can be found here.
PAYMENTS – SEASON TICKETS
Season tickets can be paid up front in full, or, for additional flexibility and convenience, via monthly direct debit. Instructions will be included during the renewal purchasing process.
CUP COMPETITIONS
During the renewal period, season ticket holders will have priority access to opt in to:
You must opt in separately to each cup scheme. Cup schemes must be opted in to online at book.nufc.co.uk by 5pm on Wednesday 5 July.
You will receive email confirmation of your purchases via email.
CUP SCHEME PRICES
Prices for the Carabao Cup, Emirates FA Cup and three-match UEFA Champions League package below (all prices per match) can be found here.
Please note that this is a reduced rate for season ticket holders.
PAYMENTS – CUP SCHEMES
If you opt in to the Carabao Cup or Emirates FA Cup scheme, you will need to add payment card details on your online ticket account so that we can process payment for your relevant match ticket within seven days of the fixture being announced.
For the three-match UEFA Champions League package, payment for the first group stage home match will be taken three working days after the renewal period closes on Wednesday 5 July 2023. Payments for the second and third group stage matches will be taken on Friday 25 August 2023.
PAYMENTS – MAGPIE MOVER
Magpie Mover passes must be paid for in full by debit/credit card at the time of the transaction.
IMPORTANT INFORMATION
CUP SEATING
Our aim is to ensure that all enrolled season ticket holders can enjoy eligible matches from their existing season ticket seat.
However, for some domestic and/or European cup matches, seating requirements in specific areas may result in your existing season ticket seat not being available. Should this be the case, an alternative seat will be offered for affected matches.
CANCELLATIONS
If you opt in to a cup scheme or purchase the three-match UEFA Champions League package and decide to cancel before or during the season, you will not be eligible to opt in to packages for the following season. Refunds will not be permitted.
TRANSFERRING TICKETS
For the first time next season, season ticket holders will be able to transfer tickets to eligible registered family members or friends if they are unable to attend a match. This will be supported by ID checks at St. James' Park.
Eligibility to access future rounds/finals will remain with the original season ticket holder.
Further information on this and on mobile ticketing will be communicated shortly.
YOUR SEASON TICKET
As we approach the new season, season ticket holders will be advised how to download your digital season ticket.
You will need to download this once for the full season.
If you enrol in any cup schemes or purchase the three-match UEFA Champions League package, please note that separate tickets will need to be downloaded.
As we review our membership offering and look to minimise additional costs to season ticket holders, season tickets will no longer come with a membership pack or membership benefits automatically.
Membership, including member packs and member benefits, can be purchased as an optional extra and details will be confirmed in due course.
FREQUENTLY ASKED QUESTIONS
SEASON TICKETS
I submitted a change of details/category during the penalty free period and my account hasn’t been changed/I haven’t been contacted yet – what do I do?
We experienced a high number of enquiries and submissions during the penalty-free period and we are continuing to process requests. We will be in touch in due course and thank you for your patience.
When will I receive my season ticket?
We will email you in July with full details on how to download your digital season ticket.
We will communicate full information – including answers to frequently asked questions – during this period and will advise supporters on how to download and best use their digital season ticket.
What if I am unable to access or use a smart phone?
While we anticipate the vast majority of supporters will be able to use their device without any issues, we understand that not everybody can or does use a smartphone. Accordingly, we are making appropriate arrangements and this process will be confirmed shortly.
Can I learn more about how digital ticketing will work?
Yes, the club will be issuing comprehensive communications on digital ticketing across club channels prior to the new season. This content will also be informed by feedback we have received from supporters.
In addition, we will be contacting season ticket holders to provide details of drop-in sessions where we can introduce fans to digital ticketing and support your transition to using this as your entry method on a matchday.
What happens if I can’t attend a game?
You will be able to forward your season ticket to eligible supporters that are linked to your account via our family and friends functionality.
Full details of how to do this will follow.
CUP SCHEMES
If I opt in to a Cup game, when will payment be taken?
If you opt in to the Carabao Cup or Emirates FA Cup scheme, you will need to add payment card details on your online ticket account so we can process payment for your relevant match ticket in advance of each game (at the time the fixture is confirmed next season).
For the three-match UEFA Champions League package, payment for the first group stage home match will be taken three working days after the renewal period closes on Wednesday 5 July 2023. Payments for the second and third group stage matches will be taken on Friday 25 August 2023.
What if I miss a payment?
If we are unable to take your payment from your chosen payment method, you will have an immediate 48-hour window in which to make the payment and remain in the respective cup scheme.
Should payment not be received within that 48-hour window, your seat will return to sale for eligible supporters and the club reserves the right to cancel your enrolment to the cup scheme.
Please note that if your cup scheme is cancelled, you will not be eligible to join the following season.
If I am on a long term deal and have already renewed my season ticket – how can I opt in to the Cup Schemes?
Please log on to your ticketing account and you will have the option to enter each of the Cup Schemes. If you wish to enter a cup scheme you must do this by Wednesday 5 July.
If the Cup Scheme option does not show on your account please check that the correct supporter number is linked to the account.
If you are unsure how to link your supporter number to your online account at book.nufc.co.uk – more details can be found here.
If you do not have an account on book.nufc.co.uk please register an account here and then link your season ticket to this new account. Details of how to do this can be found here.
What if I don’t opt into a cup scheme during the renewal period?
Opting into the respective cup schemes/packages is the only way to guarantee a seat at a home Carabao Cup, Emirates FA Cup and UEFA Champions League group stage fixtures.
If you do not opt in, the next opportunity to purchase a ticket will be when tickets go on sale to members.
During the on-sale period for members, any season ticket holder that has not previously opted into the respective cup scheme will also be eligible to purchase, subject to availability.
Season ticket holders who have opted in will not be able to purchase additional tickets.
What will happen if the club progresses to the Carabao Cup Final, Emirates FA Cup semi-final/final, or the UEFA Champions League knock-out phase?
Priority access to tickets would be given to those who have already opted into the respective cup scheme or package. Information on any other priority periods will be communicated subject to progress in cup competitions.
