The ballot opened on Tuesday from 14:00 BST to all season ticket holders outside of the points threshold, with sales having closed at ten and above away points. Tickets initially went on sale to season ticket holders with 100 and above away points, with a daily points drop at 14.00 BST.
Following supporter consultation there will be a limited allocation open to season ticket holder ballot for those who do not meet the away points threshold. This ballot went live after the final points drop and will be open for entry for 24 hours.
Supporters will be asked to input card details. If they are successful in the ballot, payment will be taken and the season ticket holder will be notified by email. Those that are unsuccessful in the ballot will not be contacted and will not be charged. Please note: travel groups cannot be facilitated in the ballot. Friends and family that meet the eligibility criteria can book together through the linked family and friends functionality.
There will be the opportunity of digital away tickets at certain clubs across the season, starting with the Manchester City match, where United will be allocated a portion of digital tickets. Please note these digital tickets and all paper tickets are for the sole use of the supporter making the purchase under their Newcastle United supporter number and are strictly non-transferable.
There will be random spot checks at away stadiums throughout the season and failure to produce appropriate ID matching the purchaser supporter number will result in removal of your loyalty points and/or your season ticket being voided.
AGE RESTRICTIONS
Under-14s
Supporters under 14 are not allowed to enter the stadium without an adult (over 18). As a result, and in line with reasonable adjustments, any supporter who is under 14 must attend with their parent/guardian and are required to pay the prevailing rate for both their seats. For the avoidance of doubt, this applies to all disabled supporters, whether walking ambulant or who require the use of a wheelchair.
Over 14 and under 18
Supporters over 14 and under 18 can enter the stadium unaccompanied, however they are not allowed to be responsible for another supporter. Only supporters over 18 can be responsible for a child under 18.
RAIL SEATING
Important information regarding rail seating in level 1 blocks 113 and 114
Please note that blocks 113 and 114 in level 1 feature rail seating, meaning supporters in this section of the stadium have the option of standing throughout the match. For any access related queries, please email [email protected].
Prices
Adult: £30Senior (over 65): £2518-21 years: £25Under-18: £18 Wheelchair/ambulant: £20 (with the provision of a free personal assistant, subject to qualifying documentation held on the club's ticketing system)
ONLINE BALLOT PROCESS
Each member has a unique supporter ID and can therefore only register once for the ballot (so if you are included in a group application, you cannot also make an individual application at the same time). The maximum number of supporters who may be included within a ballot application is six.
If you wish to be included in the ballot so that, if successful, you would be seated together in a group with friends and/or family members, then you must register all of the proposed members of that group in one application only.
To apply for friends and family members, they must be season ticket holders and be linked to your account via the 'My Friends & Family' option within your online ticketing account. Please ensure that, before submitting a group application as lead applicant, you have (i) completed and checked this in your account settings and (ii) obtained the prior consent of those friends and/or family members on whose behalf you are applying.
It is imperative that you check and select the correct age band for each ballot applicant, since failure to do so may result in an unsuccessful application.
Each applicant (and, in the case of a group application, the lead applicant submitting on behalf of the group) will need to enter credit/debit card details when submitting a ballot application. No payment will be processed at the point of registering in the ballot.
If you are successful, the automated balloting system will automatically allocate you (and in the case of a group application, each of the members of that group) a seat which could be in any of the available seats.
Once the deadline date has passed for ballot registrations, the ballot will be drawn randomly. The season ticket applicants who are successful in the ballot will automatically have their credit/debit card payment charged for the total cost of ticket(s) allotted (including applicable booking fees and delivery fees). Each successful applicant (and, in the case of a successful group application, the lead applicant submitting on behalf of the group) will receive a confirmation email.
If your payment is not successful the Box Office will contact you. You will then have 24 hours to complete payment following initial contact. If payment is not received by this time, the tickets will be re-balloted and allocated to another eligible supporter.
If you do not receive an email then, unfortunately the number of ballot applications received has exceeded available ticket capacity and you have not been successful. Supporters can check whether or not they are successful in the ballot via the 'My Account' option within their online ticketing account.
Please note: travel groups are not in operation for the ballot allocation.
