Digital Ticketing. How to download your Hospitality match tickets.

Follow our step-by-step guide to download your single match ticket to your Apple Wallet

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To ensure your iPhone/ Apple Watch is compatible with Digital Ticketing you must install the most recent iOS and WatchOS.

Before downloading your Pass, ensure your Apple Wallet is installed on your iPhone/ Apple Watch. If it is not, you will need to re-download it from the App Store.

Before the fixture you will receive an email with a link to download your Mobile Pass to your Apple Wallet.

Keep an eye on your emails and download your Pass at the earliest opportunity.

Once you have received your email, you will see a button within the email asking you to 'Add to Apple Wallet' Hit this button and follow the on-screen instructions, then press 'Add' in the top right-hand corner.

If you have an Apple Watch, your Mobile Pass will automatically be added there also.

Click on the Wallet icon or double tap the right side button on your iPhone/Apple Watch to open your Apple Wallet to ensure your Newcastle United pass is visible and your details are correct.

We look forward to welcoming you to St. James' Park. Remember to arrive in good time so you have plenty of time to enter the stadium.

To ensure your mobile pass is valid and correct make sure you have automatic updates turned on.

Need to share tickets with your guests? Forward the ticket email to them and ask them to download their ticket to their Apple Wallet or Google Wallet. Please note, tickets can only be downloaded once so each guest should only download their ticket, unless they are using their device for multiple guests.

[Image] Downloading your hospitality ticket to an iPhone
Downloading your hospitality ticket to an iPhone
01:40

Follow our step-by-step guide to download your Hospitality match ticket to your Google Wallet.

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To ensure your device is compatible with Digital Ticketing you must install the most recent Android version available on your device.

Before downloading your pass, ensure your Google Wallet is installed on your phone. If not, follow these steps to download it:

  1. Download the Google Wallet App from the Google Play store and open the App

  2. Follow the setup instruction - to use the app, you must have a valid Google Account If you previously added cards, tickets, or passes to your wallet with Google Pay, they should appear in your Google Wallet. You may be asked to set up a screen lock on your Android device.

  3. To use our Mobile Pass, make sure your phone has NFC turned on.

Find out more information on Google Wallet here.

Before the fixture you will receive an email with a link to download your Mobile Pass to your Google Wallet.

Keep an eye on your emails and download your Pass at the earliest opportunity.

Once you have received your email, you will see a button within the email asking you to 'Add to Google Wallet'.

Hit this button and follow the on-screen instructions.

Click on the Wallet icon on your phone to open your Google Wallet, ensure your Newcastle United Pass is visible and all your details are correct.

We look forward to welcoming you to St. James’ Park. Remember to arrive in good time so you have plenty of time to enter the stadium.

Need to share tickets with your guests? Forward the ticket email to them and ask them to download their ticket to their Apple Wallet or Google Wallet. Please note, tickets can only be downloaded once so each guest should only download their ticket, unless they are using their device for multiple guests.

[Image] Downloading your hospitality ticket to an Android phone
Downloading your hospitality ticket to an Android phone.
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Digital Ticketing at St. James' Park.
Image - NUFC 31
© © Newcastle United
Digital Ticketing at St. James' Park.

In the 2023/24 season we introduced digital tickets which were available to download to your smart phone.

It’s secure – it’s easy to use – your ticket will always be up to date.