Tickets. Newcastle United confirm season ticket renewals for 2024/25

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Published
23 Apr 24

The renewal process for 2024/25 season tickets is now open

Supporters will be able to renew their existing season tickets at book.newcastleunited.com until 5pm on Monday, 20th May, guaranteeing access to all 19 of the Magpies' Premier League home matches next season.

Season ticket holders who renew their ticket will also be able to enrol in newly-confirmed cup schemes.

The club has once again frozen prices for all junior categories, while thousands of supporters will continue to pay prices set during the 2011/12 season as part of a long-term price freeze deal.

Prices for all remaining season ticket categories will rise by 5%, ensuring a blended average price rise of 3.3% across St. James' Park.

The club has continued to invest in enhancing the matchday experience at St. James' Park, including adding licensed standing, improved concourses, new digital services and an exciting new fan zone - the St. James' STACK, presented by Sela - which is set to open this summer. Work to enhance stadium connectivity will also commence soon.

The club has also commissioned an ongoing comprehensive feasibility study with a leading global agency to explore what is possible in terms of expanding and enhancing the stadium in future.

A MESSAGE FROM THE CEO

Darren Eales, Newcastle United's CEO, said: "I want to thank our loyal season ticket holders for their incredible support once again this season and for making St. James' Park an incredibly special place. Together, we have experienced amazing moments and matches here and we still have so much to play for.

"For next season, we have carefully considered our ticketing structure so that we continue to offer excellent value, while remaining competitive on and off the pitch and able to build towards our ambitious targets.

"We have approached our ticketing structure with careful consideration. Although our matchday and operational costs have increased significantly in recent years, we have done our utmost to limit the impact on supporters by increasing revenues elsewhere while continuing to invest in attracting and retaining top talent, and in our facilities and matchday experience.

"We are committed to keeping football affordable, and our ticket prices benchmark favourably compared to the vast majority of our competitors at Premier League level.

"We hope as many of our current season ticket holders as possible will renew for the exciting journey ahead."

RENEWING YOUR SEASON TICKET

Existing season ticket holders can renew their season tickets from 10am (all times UK) on Tuesday, 23rd April. Season ticket renewals should be completed online at book.newcastleunited.com.

The deadline for season ticket renewals is at 5pm on Monday, 20th May.

Season ticket prices for the 2024/25 season can be found here.

PAYMENTS - SEASON TICKETS

Season tickets can be paid up front in full, or, for additional flexibility and convenience, via monthly direct debit. Instructions will be included during the renewal purchasing process.

CUP COMPETITIONS

During the renewal period, season ticket holders will have priority access to opt in to:

* Carabao Cup scheme that will automatically trigger the purchase of the existing season ticket seat (subject to availability) for any home 2024/25 Carabao Cup matches (does not include the final if reached)

* An Emirates FA Cup scheme that will automatically trigger the purchase of the existing season ticket seat (subject to availability) for any home 2024/25 Emirates FA Cup matches (does not include the semi-final or final if reached)

Those season ticket holders on long term price freeze deals will need to log on to their account to opt in to cup schemes.

You must opt in separately to each cup scheme. Cup schemes must be opted in to online at book.newcastleunited.com by 5pm on Friday, 21st June. You will receive email confirmation of your purchases.

EUROPEAN FOOTBALL

An additional cup scheme will be confirmed should Newcastle United qualify for European football next season.

CUP SCHEME PRICES

Prices for the Carabao Cup and Emirates FA Cup (all prices per match) can be found here.

PAYMENTS - CUP SCHEMES

If you opt in to the Carabao Cup or Emirates FA Cup scheme, you will need to add payment card details for each competition separately on your online ticket account so that we can process payment for your relevant match ticket within seven days of the fixture being announced. It is the responsibility of account holders to ensure their card details are up to date on our system.

MAGPIE MOVER

Supporters will be able to purchase their Magpie Mover pass for use on public transport on home matchdays for £25. Magpie Mover passes must be paid for in full by debit/credit card at the time of the transaction.

IMPORTANT INFORMATION

CUP SEATING

Our aim is to ensure that all enrolled season ticket holders can enjoy eligible matches from their existing season ticket seat.

However, for some matches, seating requirements in specific areas may result in your existing season ticket seat not being available. Should this be the case, an alternative seat will be offered for affected matches.

CANCELLATIONS

If you opt in to a cup scheme and decide to cancel before or during the season, you may not be eligible to opt in to packages for the following season. Refunds will not be permitted.

TRANSFERRING TICKETS

Season ticket holders will be able to transfer tickets to eligible registered family members or friends if they are unable to attend a match.

Eligibility to access future rounds/finals will remain with the original season ticket holder.

YOUR SEASON TICKET

As we approach the new season, season ticket holders will be advised how to download your digital season ticket.

You will need to download this once for the full season.

If you enrol in any cup schemes, please note that separate tickets will need to be downloaded.

FREQUENTLY ASKED QUESTIONS

SEASON TICKETS

When will I receive my season ticket?

We will email you in July with full details on how to download your digital season ticket.

We will communicate full information - including answers to frequently asked questions - during this period and will advise supporters on how to download and best use their digital season ticket.

What happens if I can't attend a game?

You will be able to forward your season ticket to eligible supporters that are linked to your account via our family and friends functionality.

CUP SCHEMES

If I opt in to a cup game, when will payment be taken?

If you opt in to the Carabao Cup or Emirates FA Cup scheme, you will need to add payment card details on your online ticket account so we can process payment for your relevant match ticket in advance of each game (at the time the fixture is confirmed next season). Payments will be taken seven working days after a home fixture is confirmed. It is the responsibility of season ticket holders to ensure their payment details are up to date.

What if I miss a payment?

If we are unable to take your payment from your chosen payment method, you will have an immediate 48-hour window in which to make the payment and remain in the respective cup scheme.

Should payment not be received within that 48-hour window, your seat will return to sale for eligible supporters and the club reserves the right to cancel your enrolment to the cup scheme.

Please note that if your cup scheme is cancelled, you will not be eligible to join the following season.

If I am on a long term deal and have already renewed my season ticket - how can I opt in to the cup schemes?

Please log on to your ticketing account and you will have the option to enter each of the cup schemes.  If you wish to enter a cup scheme you must do this by Friday, 21st June.

If the cup scheme option does not show on your account please check that the correct supporter number is linked to the account.

If you are unsure how to link your supporter number to your online account at book.newcastleunited.com - more details can be found here.

If you do not have an account on book.newcastleunited.com please register an account here and then link your season ticket to this new account. Details of how to do this can be found here.

What if I don't opt into a cup scheme during the renewal period?

Opting into the respective cup schemes/packages is the only way to guarantee a seat at home Carabao Cup and Emirates FA Cup fixtures.

If you do not opt in, the next opportunity to purchase a ticket will be when tickets go on sale to members.

During the on-sale period for members, any season ticket holder that has not previously opted into the respective cup scheme will also be eligible to purchase, subject to availability.

Season ticket holders who have opted in will not be able to purchase additional tickets.

What will happen if the club progresses to the Carabao Cup final or the Emirates FA Cup semi-final/final?

Priority access to tickets would be given to those who have already opted into the respective cup scheme or package. Information on any other priority periods will be communicated subject to progress in cup competitions.

SEASONAL HOSPITALITY

Seasonal hospitality pricing for the 2024/25 season will be confirmed with clients directly in due course.

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