Digital Ticketing. How to access St. James' Park.

Before arriving at St James' Park.

Before you leave home make sure your phone is fully charged and your mobile pass is already downloaded and saved in your phone's wallet.

When you arrive at the stadium, follow the below steps to gain entry to St. James’ Park using your mobile pass.

Should you have any issues accessing the stadium, visit our mobile pass help points which will be located around the stadium.

How to access St. James' Park via your Apple Wallet.

Follow our step by step guide to scan your mobile pass at the turnstile.

You can also download this guide as a PDF.

As you reach the turnstile open your Apple Wallet and select your Newcastle United Mobile Pass.

You must ensure you open the pass directly from your Wallet; due to the NFC technology used, screenshots will not work.

Hold the back of your iPhone or Apple Watch to the Mobile Pass icon on the top of the turnstile scanner. Make sure to hold your device still.

Hold your iPhone or Apple Watch on the scanner until the turnstile lights up green and your device buzzes.

If the turnstile does not respond, you may need to refresh your ticket by closing (swiping down) and re-selecting it.

If access is denied, visit the box office who will be able to help.

Once the turnstile lights up green, the person using the scanned pass should go through the turnstile and enjoy the match.

If you are scanning multiple tickets on the same iPhone or Apple Watch - e.g. for guests or children - please go through the above steps to scan everyone else in before going through yourself.

Entering the stadium using an iPhone.

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How to access St. James' Park via your Google Wallet.

Follow our step by step guide to scan your mobile pass at the turnstile.

You can also download this guide as a PDF.

As you reach the turnstile open your Google Wallet and select your Newcastle United Mobile Pass.

You must ensure you open the pass directly in your Wallet; due to the NFC technology used, screenshots will not work.

Hold the back of your phone to the Mobile Pass icon on the top of the turnstile scanner. Make sure to hold your phone still.

From your Android device, you can also scan the revolving barcode by holding the front of your phone to the barcode reader at the bottom of the turnstile.

Hold your phone on the scanner until the turnstile lights up green and your phone buzzes.

If the turnstile does not respond, you may need to refresh your ticket by closing (swiping down) and reselecting it.

If access is denied, visit the Box Office who will be able to help.

Once the turnstile lights up green, the person using the scanned pass should go through the turnstile and enjoy the match.

If you are scanning multiple tickets from one phone - for example for guests or children - please repeat the steps above for each of them first, before entering yourself.